🏆 Trusted by growing property teams in the UK & US
On-call coverage
from 5PM–6AM
98% resolution
within 10 minutes
Real humans
Not bots
Fully trained
professionals
Being a property manager shouldn't mean being on-call 24/7.
But emergencies don't wait for business hours. Flooding? Lockouts? Broken heat?
Property Squad gives you peace of mind by handling these calls for you — with trained professionals, clear processes, and trusted vendor coordination.
How It Works
Simple setup, seamless operation
Sign Up & Set Your Rules
Tell us your properties, escalation rules, and preferred vendors.
We Handle The Calls
We answer, verify, triage and dispatch — according to your exact instructions.
You Wake Up Informed
Every incident is logged and emailed to your team before your day begins.
What You Get
Everything you need for peace of mind
24/7 Call Coverage
We're available from 5PM–6AM so you never miss a tenant emergency.
Custom Escalation Rules
We follow your playbook — use your vendors or ours.
Incident Reports
Every incident logged, timestamped, and documented for your records.
Trained Handlers
Not a call center — real people trained in rental emergencies and escalation.
Vendor Network
Need help sourcing vendors? We've got a trusted list you can lean on.
What Our Clients Say
Early feedback from property managers
Louise M.
Letting Agent, Manchester
"Since using Property Squad, I haven't taken a 3AM call in months. It's changed how I do business."
James P.
Portfolio Manager, Bristol
"Our tenants love how fast issues get handled — and we finally have weekends again."